Refund Policy
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Any
refund request raised against cancellation will be processed as per the Airline
& JM refund policy.
●
All
the cancellations made directly with the Airlines need to be informed to FORTY
TRIPS well in advance with valid documents to initiate the refund process.
●
In
the event of cancellation and refund of partially utilised tickets, upfront
discount and promo code discount availed at the time of booking would be
deducted from the refund amount.
●
The
meal amount is non-refundable. (Refundable only if the flight is cancelled by
the airlines).
●
JM
will initiate the customer's refund post receiving refund receipt and/or
confirmation from the airline.
●
Refunds
would take up to 10-15 working days to get the amount credited in the same mode
of payment.
●
The
refund amount is calculated on the basis of the booking policy, fare rules and
restrictions of the airline. Refund amount may vary in your account.
●
In
case a customer's booking does not get confirmed, the refund will be initiated
within 7-10 working days in the same mode of payment. For any discrepancies or
delays, you are advised to connect with the bank or credit card company.
●
Any
refund request raised post the expiry of 90 days (travel date/ check-in), all
the unclaimed amount in case of No-show or unutilized bookings will be
forfeited.
●
In
case, where the user has cancelled his/her booking directly with the airlines,
he/she will need to inform the Company with valid documentation to initiate the
refund process.
●
Full
refund requested due to Schedule change (When airlines changes time or cancels
the flight) /Waiver cases / Death / Medical / Natural Calamities will be
processed within 45-90 working days (Depending upon airlines approval).
Note:-Airlines may take more than 90 days to approve / process full refund
requests.
●
Air
Asia Refund would usually take 30-45 working days to get the amount credited in
the same mode of payment.
●
JM
will process refunds as per normal cancellation charges if airlines refuse to
provide any approval for full refund requested.